POLICIES AND PRIVACY

 

Guarantee Policy :
All reservations require a credit card guarantee at time of booking. The credit card will not be charged until check in. However 14 day advance purchase reservations will be charged in full at the time the reservation is made. If you do not arrive or if you cancel less than 72 hours (3 days) prior to your arrival, your credit card will be charged. 
Prior to arrival your credit card will be charged in full. NO refunds for early departure (Friday, Saturday, Sunday)

 

Cancellation Policy:
Cancel 72 hours ( 3 days) prior to arrival to avoid a penalty of one nights room and tax.

 

Terms & Conditions :
To Receive a Fishing Guides Rate the Hotel must contact the guide for verification.

Rates subject to change.
**Floors and room numbers not guaranteed**
Check in time 1600 hrs.
Check out time 1100 hrs.
Children 18 years stay free with an accompanied adult.

NO PETS ALLOWED
NO SMOKING IN ANY GUEST ROOM.
MUST BE 21 OR OLDER TO CHECK IN.

Crib is available free of charge. Limited supply. request early
Self parking is available free of charge.

PRIVACY STATEMENT

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our web site, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our site, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our hotels, travel specials  and other updates.


SECTION 2 - CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a reservation or cancellation, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at

Live Oak Lodging

708 First Street

Marble Falls, TX 78654

830-693-1020

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 - PAYMENT

Payment:

If you choose a direct payment gateway to complete your purchase, then we store your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.  All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

Links

When you click on links on our web site, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Google Analytics:

Our store uses Google Analytics to help us learn about who visits our site and what pages are being looked at.

SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.  If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 7 - COOKIES

Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.

  • _session_id, unique token, sessional, Allows us to store information about your session (referrer, landing page, etc) reservation, unique token, persistent for 2 weeks, Stores information about the contents of your cart/reservation progress.

  • _secure_session_id, unique token, sessional.

  • PREF, persistent for a very short period, Set by Google and tracks who visits the site and from where.

  • OptinMonster Cookie: persistent for up to a year to control exposure to optin campaigns.

  • Adroll Cookie: persistent for up to 90 days for retargeting and display marketing on Facebook and in the general web.

SECTION 8 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.  If our company is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.